Terms of Service – English Version

§1 Applicability to entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Formation of a contract, storage of the text of the contract

(1) The following regulations on the conclusion of a contract apply to orders via our online shop https://www.edelsteinprueflabor.de.

(2) In the event of the conclusion of a contract, the contract comes into existence with

Edelstein Prüflabor IM GmbH

Isabell Müllenmeister

Enschedestr. 14

D-48529 Nordhorn


number HRB217201 Nordhorn registration court

(3) The presentation of the goods in our online shop does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order is carried out in the following steps:

1) selection of the desired product

2) Confirm the Order by Clicking on the “order” Buttons

3) examination of the information in your shopping cart

4) click on the button “checkout”

5) registration in the Internet shop after registration and entry of applicant information (E-Mail address, and password).

6) re-examination or correction of the entered data.

7) Binding dispatch of the order by Clicking on the button “order now” or “buy”

Before the binding submission of the order, the consumer can return to the website on which the customer’s details are recorded and correct or correct input errors by pressing the “Back” button in the Internet browser he is using after checking his details Closing the internet browser cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet shop: We will send you the order data and our terms and conditions by e-mail. You can view the terms and conditions at any time at http://www.edelsteinprueflabor.de/agb. For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, Shipping Costs, Payment, Due Date

(1) The indicated prices include the legal VAT and other price components. There are also possible shipping costs and customs duties.

(2) The consumer has the option of paying by direct debit, PayPal, credit card (Visa, Mastercard, American Express).

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all of the items we offer are ready for dispatch immediately. The delivery takes place within 5 working days at the latest. In the case of payment in advance, the period for delivery begins on the day after the payment order to the bank commissioned with the transfer and for all other payment methods on the day after the conclusion of the contract. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of mail-order sales.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.


§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:

In order to exercise your right of withdrawal, you must inform us

Edelstein Prüflabor I.M. GmbH

Isabell Muellenmeister

Enschedestr. 14

D-48529 Nordhorn

E-Mail info@edelsteinprueflabor.de

Phone: 05921879137

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract.

Consequences of cancellation

If you cancel this contract, we will owe you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have chosen) to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the returned goods.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

-End of revocation-

 §8 Warranty

The statutory warranty regulations apply.

§9 Contract language

As we are a German company the contract language is exclusively German.

§10 Customer service

Our customer service for questions, complaints and complaints is available on weekdays from 10:00 a.m. to 5:00 p.m

Phone: +495921879137

E-Mail: info@edelsteinprueflabor.de